Legal Definitions - claims adjuster

A claims adjuster is a professional who investigates insurance claims to determine the extent of the insurance company's liability. They evaluate the damage or loss, review the policy, and negotiate settlements with the claimant.

For example, if a car is damaged in an accident, the claims adjuster will inspect the vehicle, review the policy, and determine the amount of money the insurance company will pay to repair or replace the car. Similarly, if a homeowner's property is damaged by a storm, the claims adjuster will assess the damage and determine the amount of money the insurance company will pay to repair or replace the property.

Claims adjusters play a crucial role in the insurance industry by ensuring that claims are handled fairly and efficiently. They must have strong analytical skills, attention to detail, and excellent communication skills to effectively negotiate with claimants and other parties involved in the claims process.